If you own an apartment in Paris but live in London, New York, Geneva or anywhere else, you already know the feeling: an email from the syndic you don’t have time to read properly, a general meeting (assemblée générale) you can’t attend, a leak reported by a neighbour, a chimney sweep certificate you’re supposed to produce and have never heard of. None of it is urgent on its own. All of it adds up.
This is exactly the gap a conciergerie patrimoniale — a property concierge service — is built to close. Here’s what it actually covers, and the questions owners ask most often.
What Is a Property Concierge (Conciergerie Patrimoniale)?
A property concierge acts as your eyes, ears and hands on the ground for a property you can’t personally check on. At MyParisTouch, I work as a personal representative for owners who live abroad or simply don’t have the time or local knowledge to manage a Paris apartment day to day — coordinating everything from co-ownership matters to maintenance, without you needing to fly in for every decision.
I’m not a real estate agency, a notaire, or an insurance broker. I’m a single point of contact who knows how the system works in France and handles it on your behalf, in your language.
What a Paris Property Concierge Actually Handles
In practice, the work falls into three categories:
Administrative follow-up
- Reading and acting on syndic correspondence
- Attending the general meeting (assemblée générale) on your behalf, or organising an online vote or proxy
- Setting up and monitoring automatic payments for utilities and co-ownership charges
- Managing contracts (internet, home insurance, security systems)
On-site management
- Regular inspection visits so problems are caught early, not months later
- Mail collection, plant watering, basic upkeep between visits
- Coordinating cleaning or shopping ahead of your own visits
- Post-renovation or post-works cleanup
Technical and compliance
- Organising the mandatory annual chimney sweep and boiler inspection
- Coordinating HVAC maintenance
- Finding and supervising trusted plumbers, electricians and locksmiths for emergencies — in a country where you may not speak the language or know who to call
And when something goes wrong — a water leak, a neighbour’s renovation causing damage, an insurance claim that needs pushing along with the insurer’s own contractors and gestionnaire — I handle the follow-up directly, in French, so it doesn’t stall for months while paperwork crosses time zones.
Real Situations This Solves
A general meeting, reviewed properly. One of my clients, based in the US, once forwarded me the agenda for their building’s general meeting two weeks before the vote — a dozen resolutions in dense co-ownership language, including a proposed restriction on short-term rentals and an unbudgeted repainting of the stairwell. I went through it line by line, flagged the two items that actually affected them, and voted by proxy following their instructions. They never had to open a French legal document at midnight from a different time zone.
An urgent message from the syndic. On a Tuesday morning, a client’s syndic sent an urgent notice: water was leaking into the apartment below because of renovation work being carried out by the upstairs neighbour. My client was travelling and only saw the email that evening. By then I’d already been in touch with the syndic, arranged the constat amiable, and opened the insurance claim — so the file was moving before she’d even landed.
What Clients Say
« Delphine is exceptional. She cares for my Paris home with a level of attention, reliability, and refinement that gives me complete peace of mind from across the world. » — Lara H
« Delphine offers the very best in experienced, efficient and savvy assistance to ensure that your property is well taken care of in your absence. » — Joseph J
« We have had Delphine Brière as our property manager for 2 years. She makes sure that our apartment is in perfect condition for us when we arrive, or for any friends/family who stay in our apartment in our absence. » — Natalie P
You can read more on the MyParisTouch concierge services page.
Frequently Asked Questions
Can someone attend my building’s general meeting (assemblée générale) on my behalf?
Yes. French condominium rules allow proxy voting or attendance on an owner’s behalf. I review the agenda beforehand, flag anything that needs your input, and either vote according to your instructions or organise the proxy paperwork so you don’t have to be in Paris on meeting day.
Am I legally required to line my chimney flue if I never use the fireplace?
No — under DTU 24.1, there is no legal obligation to line a flue for a purely decorative fireplace that isn’t in use. This is a common point of confusion (and sometimes upselling) during building works votes, worth confirming before agreeing to the expense.
What happens if there’s an insurance claim on my property while I’m away?
I manage the process on your behalf: coordinating with the insurer’s gestionnaire, reviewing expert reports, contesting undervalued settlement offers where the pricing doesn’t reflect current market rates, and sourcing your own contractors when the insurer’s approved network falls short.
How much does a property concierge service in Paris cost?
Pricing depends on how much time your property realistically needs each month — a well-run building with no active issues requires far less follow-up than one going through works or a claim. I offer tiered packages built around actual hours needed, discussed during a free 30-minute consultation.
Who is this service for?
Primarily owners living abroad — expatriates, returning French citizens who kept a Paris pied-à-terre, or international buyers — who want their Paris property looked after by one trusted, responsive point of contact rather than juggling it themselves from another country.
Work With MyParisTouch
If you own a Paris apartment and want one trusted person handling the paperwork, the maintenance and the unexpected, book a free 30-minute consultation and let’s talk about what your property actually needs.
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